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Customer Support

JILL LINDSEY Return Policy

We hope you are over the moon about your purchase, but if you find that you are not completely satisfied JILL LINDSEY will offer you 14 days for exchange or store credit for the purchase with the below requirements:
- Items must be in original packaging
- Items must be unworn in new condition with tags attached
- All sale items, vintage items, intimates, pantry items, beauty products, and pop-up purchases are FINAL SALE

We reserve the right to refuse or deny refund if merchandise does not meet above policy requirements.

To complete your exchange, we require a receipt or proof of purchase.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

To return your product, you should mail your product to: 370 Myrtle Ave Brooklyn New York US 11205

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Thank you for your support and so much XOXO!!

Please call us with any further questions at 347-987-4538